Before booking, what people ask us most
Short answers from the team. If you have another question, call us on +34 919 931 645.
How much does the first assessment cost?
Nothing. It is free and with no commitment. If a treatment plan is then agreed, individual psychotherapy sessions start from 85 €, and the full plan is set out in that same assessment, before starting. Inpatient treatment costs 230 € per day.
Do I have to pay anything to book?
No. No payment details are requested to book a time.
Can I change or cancel the appointment?
Yes. Call +34 919 931 645 (Mon–Fri 10–22, Sat 10–15) and it will be changed at no cost. Letting us know in advance means the time can be offered to someone else.
In person or by video call?
Whichever you prefer. The assessment and the treatment can be followed entirely by video call, from anywhere. If the case requires detoxification or inpatient treatment, that part takes place at the centre, in Madrid.
Who will see me?
A healthcare professional from the team, experienced in addiction treatment. The professional best suited to your case is decided during the assessment itself.
What happens after booking?
You will get a confirmation on WhatsApp within a few minutes, and a reminder the day before.
Can I book for someone else?
Yes. The person does not need to be present, or even to know about it: with what you tell us, the case can already be assessed. Please note that you would be seen as a relative of the patient, and each guidance session costs 85 €.
Is it confidential?
Yes. Everything discussed is covered by professional confidentiality.
I am already in treatment, can I book here?
No. This page is only for first assessments. If you are already in treatment, your next appointment is arranged by your professional; please write or call them directly. Thank you.
